Y123 Platform Terms and Conditions You Need to Know Before Playing

1. General Terms

These Terms and Conditions constitute a legally binding agreement between you as a user ("Member") and y123 as the online gaming platform provider ("Platform"). By registering an account, accessing, or using y123 services in any form, you are deemed to have read, understood, and agreed to all terms contained in this document.

Y123 reserves the right to modify, suspend, or discontinue certain services at any time with reasonable notice to members. Continued use of services after such notice is deemed acceptance of the change.

2. Membership Requirements

To register and use y123 services, you must meet all of the following requirements:

• Be at least 18 (eighteen) years of age at the time of registration. y123 does not serve underage users under any circumstances.
• Reside in a jurisdiction where access to online gaming services is legally permitted.
• Register accurate, complete, and verifiable personal data – including full name as per ID, date of birth, active phone number, and valid email address.
• Not currently on the y123 self-exclusion list or any other exclusion agreement.
• Acting on behalf of or in the interest of a third party in gaming activities.

3. Account Registration and Verification (KYC)

Each user is permitted only one active account on the y123 platform. Multiple account ownership by the same individual is a violation and will result in suspension of all associated accounts.

Identity Verification Process

Y123 implements Know Your Customer (KYC) procedures in accordance with industry standards. This process is required before members can make their first withdrawal or when total transaction value exceeds certain limits. Required documents include:

• A clear, valid photo of your National ID card.
• Proof of ownership of your payment method (e.g., a screenshot of your e-wallet account or the first page of your bank passbook).
• Selfie with ID for enhanced identity verification if requested by the security team.

4. Deposits and Withdrawals

Deposit Terms

Deposits can be made using the payment methods available on the platform, including DANA, OVO, GoPay, ShopeePay, QRIS, Virtual Account, and local bank transfer. All transactions are processed in Indonesian Rupiah (IDR). y123 does not accept deposits in cryptocurrency or foreign currency.

• Deposited funds must originate from a bank account or e-wallet registered in the same member's name.
• Y123 is not responsible for transfer delays caused by payment service providers or banking networks.
• Minimum and maximum deposit amounts vary by payment method and membership level.

Withdrawal Terms

Winnings can only be withdrawn to a bank account or e-wallet registered and verified under the member's name. Withdrawals to third-party accounts are not permitted under any circumstances.

• Withdrawals to e-wallets (DANA, OVO, GoPay, ShopeePay) are processed on average within 1–5 minutes.
• Withdrawals to bank accounts are processed on average within 5–15 minutes on business days.
• Large withdrawals may require additional verification before processing, but will not exceed 24 hours under normal circumstances.
• Y123 does not charge withdrawal fees to members. Interbank transfer fees, if any, are borne according to each bank's terms.

5. Bonuses and Promotions

Y123 offers various bonus and promotion programs to members, including welcome bonuses, deposit bonuses, free spins, weekly cashback, and seasonal promotions. Each promotion is subject to specific terms and conditions listed on the respective promotion's detail page.

General Bonus Terms

• Bonuses cannot be withdrawn directly until rollover requirements have been met.
• Rollover requirements are calculated based on multiples of the bonus amount received and must be met within the specified timeframe.
• Maximum wins from free spin bonuses or no-deposit bonuses are usually capped – this limit is explicitly stated on the promotions page.
• Each member is entitled to claim each promotion once only, unless otherwise stated in the promotion's specific terms.
• Y123 reserves the right to cancel bonuses obtained in violation of these terms, including abuse of multiple accounts.

6. Game Rules

All games available on y123 operate using a certified and independently audited Random Number Generator (RNG) system. The Return to Player (RTP) value for each game is displayed on the game's information page.

• Winnings legitimately earned through gameplay belong to the member and will be automatically credited to the account balance.
• Y123 reserves the right to void bets resulting from technical errors in games, with the bet amount returned to the member's balance.
• Use of automated software (bots), fraud systems, or intentional bug exploitation is a serious violation and will result in permanent account closure.
• In the event of a connection disruption during gameplay, results already recorded on the y123 server are considered final and valid.
• Minimum and maximum bet amounts for each game are displayed in the game interface and may vary based on membership level.

7. Account Security

Account security is a shared responsibility between members and y123. The platform applies 256-bit SSL encryption to all data communications, but password security and account access remain the member's responsibility.

• Members must keep their password confidential and must not share it with anyone, including y123 staff. The y123 team will never ask for your password through any communication channel.
• Enable two-factor authentication (2FA) in your account settings for an added layer of security.
• Contact y123 support immediately if you suspect unauthorized access to your account.
• Y123 is not responsible for losses arising from unauthorized access caused by member negligence in protecting login credentials.

8. Account Suspension and Closure

Y123 reserves the right to suspend or close a member's account if violations of these terms are found. Account closure may be temporary (pending investigation) or permanent, depending on violation severity.

Grounds for Suspension or Closure

• Owning or operating more than one active account under the same name or using the same identity data.
• Providing false, inaccurate, or misleading identity information during registration or the verification process.
• Use of payment methods not registered under the member's name.
• Proven use of bots, fraudulent software, or system manipulation.
• Engagement in money laundering or suspicious transactions as detected by y123's systems.

Account Closure at Member Request

Members may close their account at any time by contacting the y123 support team. Any remaining balance, once all requirements are met, will be returned to the registered payment method within 5 business days.

9. Responsible Gaming

Y123 is strongly committed to responsible gaming principles. Games on this platform are intended as entertainment, not as a means to generate income or resolve financial problems.

• Members can set daily, weekly, or monthly deposit limits through the account settings menu.
• A temporary account pause feature is available for members who feel they need a break from gaming activity.
• A self-exclusion program is available for members who wish to limit or permanently stop their participation.
• Y123 strictly prohibits service use by individuals under 18 years old and implements rigorous age verification systems.

If you or someone you know is showing signs of a gambling problem, do not hesitate to seek help. More information is available on the Responsible Gaming.

10. Dispute Resolution

If you have a complaint or dispute regarding y123 services, the first step is to contact the y123 customer support team via live chat or official email. y123 is committed to responding to every complaint within 24 hours and resolving cases within 5 business days.

Resolution Procedure

• Submit a written complaint including your account details, the date and time of the incident, and any relevant supporting evidence.
• The y123 team will investigate complaints based on system logs, transaction data, and evidence available from both parties.
• The results of the investigation will be communicated to the member via their registered email.
• If a member is not satisfied with the resolution provided, an escalation process is available and will be handled by y123 senior management.

11. Changes to Terms and Conditions

Y123 reserves the right to update or modify these Terms and Conditions at any time to reflect changes in services, regulatory policies, or enhanced security standards. Material changes will be notified to members at least 7 days before taking effect.

• Notification of changes will be delivered via platform notifications and registered email.
• The latest version of this document is always available on this page with the update date clearly stated.
• Use of y123 services after the effective date of changes constitutes acceptance of the updated terms.
• If a member does not agree with the applicable changes, they have the right to close their account before the effective date of the changes.